Q: My phone paired OK but when I start streaming audio the music starts and then stops.
A: There is a setting on the Android operating system that needs to be changed. Go to the settings button for the device on the Bluetooth pairing screen. Change the device settings from “phone audio” to “media audio”. Turn off the Bluetooth and then turn back on & re-pair to the device.
Q: I installed my secret audio unit and it is cutting out at half volume.
A: It is likely that the speakers you are utilizing have a resistance of less than 4 Ohms. Unfortunately 4 Ohms is the least resistance the Mark series units can handle. (Typical car audio speakers are 4 ohms.)
Q: I was wondering on the Mark 3, what is the distance the unit can be from my cell phone? Trying to see if I put it in the trunk of my car, if the driver’s seat is too far to reach or am I better off hiding the unit somewhere close, like under a seat.
A: The range of the Bluetooth receiver is over 20' if unobstructed. If the phone is in your pocket and the signal has to go through a few seats and a metal divider to the trunk the range will decrease. We have talked with several customers that installed these in the trunk and under the rear package tray with success. Typically you should be able to mount it in the trunk without issue, but that being said every car and installation is different.
Q: Would I have to pair the Mark unit with my iPhone every single time I start up my car?
A: No, after the first time the unit is paired it will auto pair once it’s powered up. Then once you are streaming audio it will switch the existing radio off (if applicable) and play the BT signal.
Q: Can your product be used with a Bluetooth microphone, so I can both play music and use my phone hands-free?
A: Sorry but at this time the products do not offer hands free phone operation, but it is something that we are working on but will not be available for over a year. Also one thing that has to be considered is that older vehicles are typically loud inside and pick up a lot of road noise. Hands free phone use is not as practical in these vehicles as newer automobiles.
Q: In your video section you state that the MKI and MKII will work with Bluetooth and not need a radio at all. Does the MKIII have that capability as well?
A: Yes all 3 products do not require a radio. The video was shot prior to the Mark III being available.
Q; I do not have a smart phone and do not want one. What do you recommend for controlling it and keeping the cost reasonable?
A: There are a number of Mp3 players on the market for between $60-$100 dollars that include a Bluetooth out signal. Any of these will work fine to connect with any of the Mark series units.
Q: I have a 49 Dodge with positive ground 6volt system. Any special instructions?
A: No special instructions just hook the red power wire to the chassis and the black ground to a switched line from the ignition.
Q: If I install a Mark II, my question is which device will play when? Does it automatically play the stock radio when it is turned on and override the Bluetooth input? Just trying to make sure I understand how this works.
A: The existing radio will play until you are paired to the Mark II and streaming audio. At that point the Mark II takes over. If you would like to go back to the existing radio simply un-pair from the Mark II.
Q: Can you tell me if this product can receive am and fm?
A: The unit does not have a Fm am receiver built in. It will only play what is being streamed to it via Bluetooth. One option is to buy a Mp3 player with Bluetooth and a Fm receiver built in. The run around $60 dollars and can be purchased about any electronics store or on Ebay.
Q: Can an iPod Classic be used with your device, through an adaptor?
A: Sorry but the only way to communicate to the devices is through Bluetooth. If your iPod classic is less than 2 years old it probably does have Bluetooth built in. If not it will require an upgrade to a newer device.
Q: Can I use an adaptor cable to connect the headphone output of my iPod to the RCA input on your Model III?
A: Sorry that will not work. The RCA inputs are for passing through a pre-amp signal from a already existing radio and would only pass through an un-amplified signal to the RCA outputs.
Q. What make and models does Out of Sight Audio work with?
A. Our hidden audio radio systems work with 1920 - 1990 models including Ford, Chevy, Cheverolet, Mercury, Dodge, Plymouth, Chrysler, General Motors, GM, Cadillac, Buick, GMC, Tesla, Oldsmobile, Lincoln, Edsil, Studebaker, Duesenburg, Auburn, Porsche, Ferrari, Lamborghini, Turner, Sunbeam, Austin Healey, Austin, Morris Minor, Triumph, MG, Amc, Rolls Royce, Citron, and Jaguar.
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